“Imagine the technology revolution witnessed in the past decades, from simple booth telephones to complex iPhone technology. Artificial intelligence is the transformation giant, from its invention to generative AI and the newest, casual AI. We focus on the transformative nature of AI technology and the impact of Artificial Intelligence on the future workplace, not about the latest technological inventions but the impact on changing the work environment. Cellan-Jones (2018) claims that the development of AI could end the importance of human power in the workplace, as Hawking foresaw. Despite the predicted threat, AI opportunities to better the workplace outweigh its adverse. Every sector worldwide is focused on profit maximization or efficiency perfection at least cost. AI technology provides that opportunity to the justice and health sectors by applying casual AI prediction models. Danmeng & Jia’s (2018) research on multinational companies indicates that robotics are replacing human labor to cut production costs and improve efficiency. Let us unravel the impact of this technology shift on the workplace landscape.
The culture of living has changed to a technological nature. It is impossible to ignore the presence of AI transformation in our operations. We have to take responsibility for AI technology inventions like a baby, wanted or unwanted. The adoption of AI is projected to reach $ 23.3 billion in the global smart market by 2025 (Ren, 2018). Voice-activated virtual assistants are examples of AI technology replacing human labor. Devices like Siri and Alexa have personalized human activities and become part of daily activities. Facial recognition securities have taken place for security officers, making it less costly for management and more effective. Machine algorithmic apps have replaced language translators and become more effective and efficient.
Robots have replaced skilled and non-skilled labor in hotels, warehouses, and offices to perform complex and non-complex tasks. AI technology is part of us, created by us to improve work effectiveness and efficiency. Scientists intend to maintain human capacity in working space rather than improve performance in critical areas where more intelligence or effective skill is needed. However, the work ethics of machines are limited; for instance, Casual AI used to predict a patient’s condition based on cause and effect can present type I or II errors due to its limitation to emotional connection.
Leaving our daily operations and AI technology dominance, the World Economic Forum (WEF) estimates that 85 million workers in the job market will be replaced by AI technology by 2025. The threat in the job market is dead at arrival as AI technology job creation is projected to be 97 million in 2025 (Lane et al., 2023). Employers want to capture the technological rise in profitability aims. AI is used in digital marketing to create visual adverts and offer communication to consumers through feedback collection. Human labor has yet to accomplish this effectively in creating consumer connections over the years, as in CRM AI models in Amazon and Coca-Cola corporations.
People are unwilling to put their trust in AI, such as Casual AI in the treatment process, but running complicated machines in warehouses requires additional efficiency. Only AI inventions have improved the running of these machines. They are tasting the functionality of harmful products as weapons, which is unethical, as is using human labor for such events. AI robots are coded for such events. Integration of AI is championed by enhancing efficiency and productivity. Firms have found opportunities to improve productivity and cut costs. AI technology has transformed the workplace despite the critics of replacing human labor.
Let us evaluate the advantages and disadvantages of AI technology. Weighing on the benefits of AI integration in the workplace and our operations underscores the challenges. For instance, the McKinsey company’s adoption of AI technologies is projected to contribute to revenue growth by $13 trillion by 2030 (Rouse, 2019). The economic impact of AI technologies on firms is a significant benefit. Companies that have used CRM technologies and AI-generated advertisement strategies to connect with consumers worldwide clearly impact the technology (Pereira et al., 2023). The effort championed by entrepreneurs like Musk and Pichai is more than technology transformation, as AI can revolutionize industries in efficiency and improve productivity. The ethical focus is the only significant drawback of AI integration in workplaces. Ethical considerations are the challenges people face in the workplace, like data breaches. Job displacement by AI is like narratives told without statistical proof.
As we wrap up, it is impossible to stop the integration of AI technologies in our daily activities. The companion in devices like Siri, performance in firms, and efficiency in workplace stages AI technology to long waited future of technology transformation. From personal assistants to reshaping industries and offices, efficiency makes AI technologies undeniable. On weighing the benefits and threats of AI, it is evident these technological advancements are much more beneficial in the new era to the challenges they pose. Since this is the future, let us wake up to embrace AI integration in our workplace and industries. The AI technologies are the basics to improve our performance and increase efficiency. Thank you.”
Cellan-Jones, R. (2014). Stephen Hawking warns that artificial intelligence could end humanity. Retrieved from https://www.bbc.com/news/technology-30290540
Danmeng, M. & Jia, D. (2018). AI May Worsen Structural Unemployment in China: Report. Retrieved from https://www.caixinglobal.com/2018-08-30/ai-may-worsen-structural-unemployment-in-china-report-101320259.html
Lane, M., Williams, M., & Broecke, S. (2023). The impact of AI on the workplace: Main findings from the OECD AI surveys of employers and workers. https://www.oecd-ilibrary.org/content/paper/ea0a0fe1-en
Pereira, V., Hadjielias, E., Christofi, M., & Vrontis, D. (2023). A systematic literature review on the impact of artificial intelligence on workplace outcomes: A multi-process perspective. Human Resource Management Review, 33(1), 100857. https://www.sciencedirect.com/science/article/pii/S105348222100036X
Ren, D. (2018). 2.3 million – the number of jobs that could be lost to artificial intelligence in China’s financial sectors by 2027. Retrieved from https://www.scmp.com/business/companies/article/2139685/23-million-number-jobs-could-be-lost-artificial-intelligence
Rouse, M. (2019). AI (artificial intelligence). Retrieved from https://searchenterpriseai.techtarget.com/definition/AI-Artificial-Intelligence