FAQ

Order

The price of the order depends on several factors: amount of pages, deadline and academic level. We don’t have any hidden costs – you can check the price in our calculator or on Prices page.
Our double-spaced page has 275 words. Title and reference page are provided for free.
You can choose your deadline in the order form. 3 hours is the earliest we can send you the final version of your paper.
Sure. After submitting the order, you will access your control panel. There, you will be able to communicate with the writer and attach all the needed files (one file should be no more than 20 MB). If you can’t attach a file in the system, please email your files at support@essaywriter.pro and indicate your order number in the topic.
The writer will upload your paper in the system. The system will convert the file into a preview version with watermarks. If you’re satisfied with the paper – click “Approve” and get a Microsoft Word Document. If the paper needs corrections – click “Send for revision”.

Writer

We care about the privacy of personal details, this is why you can see writer’s ID number only. The writers are assigned to the orders by our Quality Assurance Department. The writer should have enough experience in the required subject.
You can send direct messages to the writer via your control panel.
Yes. If the deadline is more than 2 days, you can choose “Previous writer” option in the order form. You will have to enter writer’s ID number. (It can be found on your control panel). If your previous writer is a TOP/Advanced Regular Writer, the price will increase accordingly.
Our papers are 100% original. The writers are not allowed to copy/paste material. All the information is properly cited. We can check all the papers in our plagiarism detection system.

Authorization & Security

We need to authorize your payment to make sure you are the real cardholder. It protects the company from fraudsters who steal credit card information. We ask you to authorize your phone number, email and, in some cases, credit card. We can refuse provide services to the client who didn’t complete authorization procedure.
We use your personal information just to contact you in case it’s needed to complete your order. Your information is secure with us and won’t be disclosed to any third parties. Confidentiality is guaranteed.
There are two codes: you will receive the first one as an email and the second one as a text message. You need to enter these codes in your personal account. Make sure you gave us your cell phone number, not a landline one. If you haven’t received the code, contact Support Team for further assistance.

Service

No. Our writers are not allowed to use any parts of their previous assignments. Also, we don’t sell pre-written papers. We have special software that compares your paper with our internal database.
Our papers serve as model answers. It is the same thing as an online library. You just learn from our writers. They will write a paper and you will be able to use it as an example for your own paper.
We have a great bonus system for our clients! Please check Bonuses page for more information. You will be able to pay for your order from your control panel using the bonuses you have.
If you’re not satisfied with received paper, you can send it for revision up to 3 times. If you want to cancel your order, you’re eligible for refund according to our Money Back Guarantee Policy.
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